How can I get the admin changed on XSEED Universal?
You can contact XSEED Customer Care by phone or email. Details below: Phone : 1800 102 7200 Email - contact@xseededucation.com
How can we change the school name on the Universal App?
Check the school name in Vtiger and ensure that the same name is used on the Universal app. To change the school name, kindly write an email to contact@xseededucation.com.
How can I change the admin of a school?
Clear the browser cache and then try to register again. If the issue persists, please write to contact@xseededucation.com
How can I edit the student details that have already been entered on the app?
Step 1 - Click on the green icon at the top, right of the Universal screen. Step 2 - Go to "Settings" and click "Manage Students". This will give a list of students. Click on the student name. Step 3 - The School Admin can edit the details of any student by going to the specific cell where a change is needed..
How do I create a timetable or make changes in the timetable? (Admin)
1. Click on "Timetable" and select "Add a Class". 2. Select "Grade" and "Section". 3. Drag and drop the subject in the required time slots. 4. To make changes, click on the "Slots to Edit" or make the changes in the timetable.
How do I create a Timetable schedule or template? (Admin)
1. Click on "Timetable" and select "Change Time Table( TT) schedule" from the left menu. 2. Click on "Edit template" and select the "Grade" you wish to edit. 3. You can select "Number of periods for all days" and change the time period start and end. 4. Click "Save" to save the changes. Note: You can clone the Timetable schedule for other grades via the "clone for other grade" option on the top right.
How can I add teachers or give them access? (Admin)
Teachers can self-sign-up on SuperTeacher and apply their User Code, which will automatically give them access to Universal too.If the user is not using STA app and wanted to access universal, the school admin can add them as new user in Universal.
How can I add a new or different subject? (Teachers/Admin)
Only the School Admin can add a new or different subject. Please follow the steps given below from your Universal account: Step 1 - Click on the green icon at the top, right of the Universal screen. Step 2 - Go to "Settings" and click "Manage Subject" and then "Academic or Co-scholastic". Step 3 - Select "Grade", and click on "Add Subject" and select the subject from the drop-down menu. Step 4 - Save the…
I don’t have access to my class and subject (Teachers).
School Admin can give access following below mentioned step from his Universal account 1. Click on the Green Bee icon on Universal.(right top Green icon). 2. Go to "View Profile" and click "Manage Allotments". 3. Click "Add new allotment". Select "Role", "Subject", "Class" and "Grades". 4. Submit the request for Admin approval.
