Why am I not able to view the picture of the day even though pictures are posted?

The 'Picture of the Day' has to be posted by going to Announcement. Then create an announcement and choose the type as 'Picture of the day'. Probably you are posting it as a general announcement.

What should I do if an error message “invalid user code” is displayed while creating the account?

Clear your cache and then try registering. If the issue persists, please write to contact@xseededucation.com

What should we do when a blank screen appears when we login?

You can do either of the 2 things: Clear the cache of your phone, logout & relogin. If your registration is not complete, go to Registration- click on login - enter your number - complete the process -enter the school access key.

Why is the admin and the principal unable to see the Homework announcements posted by the teachers in the “Homework” tab?

When a teacher is creating a Homework announcement, they should choose the announcement type as "Homework" while creating it. If done, the announcement will appear in the "Homework" tab. If not done, then by default, the announcement type will be "General" and when the announcement is created, it will appear in the "All" tab.

Why are the admin and the principal unable to view announcements posted by other teachers?

View announcement feature is already active for the admin and the principal. So they can view all announcements posted by the teachers. You can contact XSEED Customer Care on phone or email. Details below: Phone : 1800 102 7200 Email - contact@xseededucation.com"

We were unable to install the XSEED Universal App through the link sent by you on our PC?

The Universal app is not dowloadable on a PC. Please use this link to login in web browser Login: https://universal.xseededucation.com/login

What do I do if I am unable to register on the app or have not received the OTP on my mobile?

There could be multiple reasons for the OTP not working - network issue, service provider issue. Kindly wait for sometime or register with your email id followed by the OTP. If the issue persists, please write to contact@xseededucation.com

Why could I not have access to open or view the app, even though I was able to register on the app?

There could be multiple reasons for the OTP not working - network issue, service provider issue. Kindly wait for sometime or register with your email id followed by the OTP. If the issue persists, please write to contact@xseededucation.com