Can we use the same number for student and parent registration?
Yes. Please note, however, that in this case the number will be linked to the parent's profile, and the student's mobile number will be left blank.
Can multiple students register using the same mobile number?
No, each student should have a unique mobile number. However, if a student has NO mobile number, this field can simply be left blank.
My personal details/class information is incorrect. (Parents)
Go to accounts.xseededucation.com/student, enter the mobile/email used to register for Universal. Your details will appear and can be edited. To change your mobile number, contact your school's administrator.
I am getting the error “Invalid OTP.”
If you do not receive an OTP, wait at least a minute before requesting another one. In case you've made multiple requests, please enter the latest OTP received.
I have not received the OTP.
Please check your mobile number and country code. It is normal for the OTP to take up to a minute to arrive. If you still do not receive an OTP,…
My mobile country code is not listed.
Please click here to raise a request or write to us at contact@xseededucation.com.
I don’t have access to XSEED Universal. How do I get it?
Step 1 - If your child does not already have an XSEED ID, go to https://register.xseededucation.com/ and enter your XSEED User Code (it is mentioned on the Universal Access Card…