Question 1

Can Universal be made available to non-XSEED grades and 9th to 12th as well?

xseed · Accepted Answer

XSEED Universal is part of Complete XSEED Solution. Each student will have an XSEED ID which will help schools and parents track student's progress overtime across competencies, subjects and grades.

Hence, presently XSEED Universal is available only to students/parents/teachers using the XSEED program.

Question 2

Will Universal include fee reminders and payment gateway for school fees (option) ?

xseed · Accepted Answer

XSEED Universal is a communication tool mainly between Parents and School. It's primarily academic in nature with a focus on student learning. For that reason it doesn't include administrative module like Fees and Transport.

Question 3

Will the non-XSEED subject teachers get access to Universal so that they can enter marks in the report card for their own subjects?

xseed · Accepted Answer

Yes, all XSEED teachers in the school can get access to Universal. The schools can add accounts for all staff by themselves, or make the staff self-signup and then approve their accounts.

Question 4

Can a school control sharing of reports with parents in case they want to use Learnometer to understand their students but do not wish to share the reports with parents ?

xseed · Accepted Answer

No. Parents will gain access to the report instantly after the student takes the test. It is important for parents to have access to this information about their child.

Question 5

How will the EP Report card look like on Universal? Is it the same as the progress report given along with the book pack?

xseed · Accepted Answer

The Progress Report in XSEED Early Program captures student performance against the key Learning Outcome as mentioned in the curriculum. However School is free to design their report cards on Universal as per the parameters they choose.

Question 6

What is the maximum capacity to upload image or data on Universal?

xseed · Accepted Answer

There's unlimited storage/data capacity to store data on Universal.

Question 7

What if the school doesn't want to share their student data hence don't want to use Universal or any LMS?

xseed · Accepted Answer

XSEED Universal eases the communication and engagement of parents by giving them constant update on student performance. The coherent reporting allows school and parents to help student learn better.

Question 8

Will the parent comment be visible to everyone or just to the teacher?

xseed · Accepted Answer

The parent can decide, when replying, to make the response "Private" or "Public". Making it "Private" will show the response only to the teacher or the creator of the announcement. Making it "Public" will show the response to all readers of the announcement.

Question 9

Can the XSEED leader and the principal/ management record teacher observations in XSEED Universal?

xseed · Accepted Answer

No, this feature is currently not available.

Question 10

Can past announcements/assignments posted by the teacher/school be traced/retrieved?

xseed · Accepted Answer

All announcements sent by the school will be available on the platform forever, even previous year announcements.

Question 11

Where can I see the MRP for Universal?

xseed · Accepted Answer

The XSEED Bookpack will have Admit Cards for Universal and Learnometer. The Admit Cards will have MRP printed on them.

Question 12

Will Universal have the Report Card feature for Early Program also?

xseed · Accepted Answer

The School can choose to create report cards of their choice for any of the grade for which they have taken XSEED Solution, including the Early Program grades as well.

Question 13

Is there a test or trial access to Universal, and is it possible to share that limited trial version with a school?

xseed · Accepted Answer

There is no "trial" version of the app. The TechOps team will set up a demo school with sample content, which can be seen/used by the XSEED users. That can also be used to demo to the schools. Schools do not get any trial version which they can use themselves.

Question 14

Will owner dashboard also include the exact data around number of teachers registering, attending and getting certificates post assessment for follow up trainings ?

xseed · Accepted Answer

Yes, all of this data will be available in the Management Zone in Universal.

Question 15

For report card generation, will non-XSEED teachers also have access to enter marks in Universal, or will the XSEED teachers have to input the data?

xseed · Accepted Answer

Yes, all teachers in the school can get access to Universal. The schools can add accounts for all staff by themselves, or make the staff self-signup and then approve their accounts.

Question 16

Will schools have access to raw data in case they decide to drop after certain years?

xseed · Accepted Answer

This facility is not available at the moment.

Question 17

Can a teacher set a time-limit for students to upload assignments ?

xseed · Accepted Answer

Yes, teachers can set a "Due Date" for homework announcements.

Question 18

Can students upload videos as well for their projects and homework?

xseed · Accepted Answer

Yes, videos are also supported as student submissions on Universal.

Question 19

Can the school add its own parameters for student profile in Universal, for instance attendance, punctuality, behaviour and conduct, etc.?

xseed · Accepted Answer

Yes, the school has complete freedom to include parameters they think are important to assess students, including punctuality, attendance and others.

Question 20

Will parents/students be able to see XSEED One short videos/visual resources that are part of the daily lesson plans in SuperTeacher, on Universal? Or will the respective teacher be able to share these videos/visual resources with her class students using Universal?

xseed · Accepted Answer

No, not at this time. Making the Student View of the SuperTeacher lessons available to the parents/students on Universal may be considered later.

Question 21

Will the Learnometer results be captured in the management zone in Universal?

xseed · Accepted Answer

Yes, all individual student scores as well as a school level report with aggregated Learnometer score data by school, grade, and section will be included in the Management Zone in XSEED Universal.

Question 22

Will Learnometer reports only go to parents, or will the school management also have access to it through the Universal?

xseed · Accepted Answer

Yes, all individual student reports as well as a school level report with aggregated Learnometer data by school, grade, and section will be included in the Management Zone on Universal.

Question 23

What is the difference between a super admin and standard admin on universal?

xseed · Accepted Answer

A super admin can change access levels for other admins.

Question 24

What is the syllabus for Learnometer?

xseed · Accepted Answer

Learnometer is not based on specific syllabus coverage.

The questions in Learnometer are based on concepts covered in the previous grades.

Question 25

What does Learnometer report consist of?

xseed · Accepted Answer

The Learnometer Report consists of the following:

1. Overall Scores

2. Overall Percentile Rank

3. Subject Wise Scores - for last 2 tests, the current year score, average scores of other test takers

4. Interpreting Test Scores: A description of what do scores mean

5. Subject Report: A further deep-dive into subject based performance and interpretation of scores

Question 26

Will the Learnometer results be captured in the management zone in Universal?

xseed · Accepted Answer

Yes, all individual student scores as well as a school level report with aggregated Learnometer score data by school, grade, and section will be included in the Management Zone in XSEED Universal.

Question 27

When can we have a sample of both Basic and Advanced Learnometer report?

xseed · Accepted Answer

The full Learnometer Student Report sample is already available. We are considering creating an "Advanced" report as well, which will be communicated about separately as and when we decide the product and policy details.

Question 28

Can schools add or delete subjects in Learnometer?

xseed · Accepted Answer

Learnometer assesses students on their competencies, in the context of concepts learnt. It is not really an assessment of subject knowledge. Subjects thus can't be changed.

Question 29

Will the student report be sent to parent email IDs or to the school's email ID?

xseed · Accepted Answer

The school can set the report delivery settings in the School Settings section of the Management Zone in XSEED Universal. Settings can be customised to set the reports to be delivered to parents, schools, or both.

Question 30

Does Learnometer have recognition from any council or body?

xseed · Accepted Answer

No Organization or Body validates/recognizes any assessment/Olympiads in India.

Question 31

Some schools feel Learnometer would be apt from Grade 6 onwards. In that case what needs to be done?

xseed · Accepted Answer

Age 5+ onwards is a good time to introduce students to formal testing. This also trains students in attempting more rigorous testing later.

Question 32

How many questions does the test comprise of, and does this vary as per grades? What is the duration? Does this vary grade wise?

xseed · Accepted Answer

Below is the structure of Questions and Duration Grade wise:

Grade 1 to 4: 32 Questions, in a duration of 1 hour 30 minutes

Grade 5 to 8: 38 Questions, in a duration of 2 hours

Question 33

Can the school conduct Learnometer more than once during the year cycle?

xseed · Accepted Answer

The Learnometer test is a once-yearly exam. Scores from previous years along with student progress over time analysis will also be available in each year's report.

Question 34

Will Learnometer reports only go to parents, or will the school management also have access to it through the Universal?

xseed · Accepted Answer

Yes, all individual student reports as well as a school level report with aggregated Learnometer data by school, grade, and section will be included in the Management Zone on Universal.

Question 35

Is there some form of recognition for students who achieve high scores within the school / grade?

xseed · Accepted Answer

Learnometer is diagnostic in nature and not to encourage competition. Hence, there's no formal recognition of students performing well.

Question 36

What does the timeline of the test and the report reflecting on Universal look like?

xseed · Accepted Answer

The test opens on November 1, and closes on November 28th.

The Learnometer School Report on Universal shows the live status of all students who have taken the test and is constantly updated. Individual Learnometer Student Reports appear 72 hours after the test has been completed for a given student.

Question 37

Few schools have declined to take up Learnometer this year (they had taken it earlier), but have accepted Universal. How to go about this?

xseed · Accepted Answer

The New XSEED Solution has 6 components to it that facilitates learning by integrating all the necessary aspect of learning and all the stakeholders. Hence, it is critical to have all the 6 components implemented well, for the effective learning-teaching process.

Question 38

What kind of report is received by the parent in 72 hours of taking Learnometer test?

xseed · Accepted Answer

The Learnometer Report is a 3-page report that features subject scores, an interpretation, and progress over time. You may see sample reports on Universal Demo School.

Question 39

Will the School receive a Model Question Paper and a Report before the Learnometer Test?

xseed · Accepted Answer

Learnometer practice questions are given at the end of each Block on SuperTeacher for teachers and are provided regularly on Universal for parents. These are highly recommended as practice for the Learnometer exam. Schools may opt to use these questions all together as a practice test or share them individually with students. Sample reports are not available.

Question 40

When will EP Lesson plans be available for download/offline access?

xseed · Accepted Answer

This feature is planned to be added by Jan 2023.

Question 41

I'm not able to see a grade/subject in TestMaker.

Nicholas Edwards · Accepted Answer

The TestMaker is linked to your SuperTeacher account. While creating a Test using TestMaker, ensure that the same subject and grade combinations have been selected in SuperTeacher.

Question 42

When I save the question paper, I'm seeing the error message "Something went wrong"

Nicholas Edwards · Accepted Answer

After creating a test in TestMaker, you must save it with a unique name.The app will not allow you to save the test under a default name.

Question 43

Can I create tests for Early Program

Nicholas Edwards · Accepted Answer

Sorry, Testmaker is available from Grade 1 to Grade 8 only. It is not available for Early program

Question 44

For any combination of options that I choose to create a question paper, I'm getting the error message "Sorry, we did not find any Test matching the specified search criteria".

Nicholas Edwards · Accepted Answer

This error indicates that the set of parameters chosen are not allowing a test to be generated. Try using different parameters for difficulty level, type of test, time of test, and the blocks chosen. If no combination works, then check if you have created several test papers from the same blocks and marked them as "used". If you remove that, the system will pick questions from those tests as well, and should be able to generate a test

Question 45

Some students missed taking a test. Can I create a new test for them on the same syllabus which will have different questions?

Nicholas Edwards · Accepted Answer

If you want to retest any of your students on the same Blocks, you can make a completely new question paper without repeating any questions.* If you do not want the questions in a particular test to be reused in a new test, then just remember to mark that particular test as “Used for assessment”. All such “used” test papers will be visible to the other teachers in your school who teach the same subject/grades, so they can use them too. If you have multiple sections in each grade, you could generate a unique test paper for each. You can make up to 3 unique test papers on a given topic, with no repetition of questions.

Question 46

I'm unable to open the pdf file (or the question paper).

Nicholas Edwards · Accepted Answer

You can download the test paper in PDF and word format only , in case you are not able to download the paper in any of these formates,Kindly check whether your device support PDF or word documents on not

Question 47

I need to edit the generated question paper as I see fit. / I need to generate the question paper as an editable word document

Nicholas Edwards · Accepted Answer

You can download the test paper in PDF and word format only, school can edit word format however while editing kindly ensure the mark correction and other formatting

Question 48

I am unable to create a question paper on only one Block.

Nicholas Edwards · Accepted Answer

Please check the time you are allocating to the test. Minimum time is 20 minutes.

Question 49

The same questions are repeated in the same question paper.

Nicholas Edwards · Accepted Answer

This is a known issue and our development team is currently working on resolving the matter.

Question 50

Questions are not chosen from all the Blocks selected.

Nicholas Edwards · Accepted Answer

This is a known issue and our development team is currently working on resolving the matter.

Question 51

How do I create a test using the Testmaker?

Nicholas Edwards · Accepted Answer

Please refer the video and follow the steps.: https://youtu.be/EpL12wz1vFY

Question 52

Can the management of a school control when the teachers can access XSEED TestMaker, if they wish their teachers to be able to access it only just before the exams?

xseed · Accepted Answer

No, this is currently not controllable. Please note Testmaker can be used for shorter tests as well, like Unit Tests, and not just final exams.

Question 53

What version of Word helps the teachers to download the question papers?

xseed · Accepted Answer

Any version of MSWord will allow teachers to download the .doc versions of question papers. However, it is recommended to use MSWord 2016 and above.

Question 54

Are we sending proficiency certificates to teachers based on their performance in post test for the follow up implementation test?

xseed · Accepted Answer

Teachers receive a Certificate of Participation for completing the post test for any Follow Up Training. Those who score well receive Honourary Distinction on their certificate.

Question 55

When the teachers fail to download the Certificate after the training, how can they download  it later through XSEED Academy?

xseed · Accepted Answer

If the post test has been completed, the certificate will be available for download anytime by going to the training in the XSEED Academy tab and selecting the "Certificate" section.

Question 56

How can we help the school with XSEED One unsold EP books MRP as the new book pack will have revised MRP?

xseed · Accepted Answer

The stickers of new MRP will be provided for retained invoice stock of Early program.

Question 57

Can schools opt out from any one of the components that we are providing and take others. For e.g. opting out from XSEED Academy and choosing Learnometer or Universal?

xseed · Accepted Answer

The New XSEED has 6 components to it that facilitates learning by integrating all the necessary aspect of learning and all the stakeholders. Hence, its critical to have all the 6 components implemented well for the effective learning-teaching process.

Question 58

In case of home delivery mode, will the parent invoice have the break up of Universal, Bookpack and Learnometer price?

xseed · Accepted Answer

Yes, the invoice will have break up of Bookpack, Learnometer and Universal

Question 59

Can parents reach out to XCC for resolving issues?

xseed · Accepted Answer

Yes, XSEED Customer care will be able to support parents in case they have any query.

Question 60

At the time of book delivery, does our invoice list bookpack cost only, or also includes Learnometer and Universal costs? Also, does it include GST for every line-item?

xseed · Accepted Answer

All our invoices do capture the amount apportioned for Learnometer and Universal. For the sake of convenience of the customer, we are in the process of adding a separate column to capture the GST value for every line item.

Question 61

What are the key documents to be gathered for the retention of stock (Unsold Stock ) in the school?

xseed · Accepted Answer

i)The stock needs to be physically verified if the value of unsold is > 10% of the invoice or INR 1 lac ( whichever is higher)

ii) The retention agreement needs to be procured in the usual format with all details filled and must carry the stamp and signature of the school's authorised signatory

iii) The agreement must carry an annexure detailsing the count of sets grade wise along with the corresponding amount and should also be signed and stamped by the authorised signatory of the school.

Question 62

Whom shall we reach out for misprints of books and incorrect orders?

xseed · Accepted Answer

Please send an email to Prateek, with a copy to Prashant T

Question 63

Are we sending invoices to schools along with the materials? Schools complain that they don't receive invoices but only delivery challan.

xseed · Accepted Answer

Yes

Question 64

Can invoices be raised separately for bookpacks and for Universal?

xseed · Accepted Answer

We are in the process of finding a solution to this, and will update here as soon as it is finalized.

Frequently Asked Questions - Internal XSEED

Product – Universal

Can Universal be made available to non-XSEED grades and 9th to 12th as well?

Will Universal include fee reminders and payment gateway for school fees (option) ?

Will the non-XSEED subject teachers get access to Universal so that they can enter marks in the report card for their own subjects?

Can a school control sharing of reports with parents in case they want to use Learnometer to understand their students but do not wish to share the reports with parents ?

How will the EP Report card look like on Universal? Is it the same as the progress report given along with the book pack?

What is the maximum capacity to upload image or data on Universal?

What if the school doesn’t want to share their student data hence don’t want to use Universal or any LMS?

Will the parent comment be visible to everyone or just to the teacher?

Can the XSEED leader and the principal/ management record teacher observations in XSEED Universal?

Can past announcements/assignments posted by the teacher/school be traced/retrieved?

Where can I see the MRP for Universal?

Will Universal have the Report Card feature for Early Program also?

Is there a test or trial access to Universal, and is it possible to share that limited trial version with a school?

Will owner dashboard also include the exact data around number of teachers registering, attending and getting certificates post assessment for follow up trainings ?

For report card generation, will non-XSEED teachers also have access to enter marks in Universal, or will the XSEED teachers have to input the data?

Will schools have access to raw data in case they decide to drop after certain years?

Can a teacher set a time-limit for students to upload assignments ?

Can students upload videos as well for their projects and homework?

Can the school add its own parameters for student profile in Universal, for instance attendance, punctuality, behaviour and conduct, etc.?

Will parents/students be able to see XSEED One short videos/visual resources that are part of the daily lesson plans in SuperTeacher, on Universal? Or will the respective teacher be able to share these videos/visual resources with her class students using Universal?

Will the Learnometer results be captured in the management zone in Universal?

Will Learnometer reports only go to parents, or will the school management also have access to it through the Universal?

What is the difference between a super admin and standard admin on universal?

Product – Learnometer

What is the syllabus for Learnometer?

What does Learnometer report consist of?

Will the Learnometer results be captured in the management zone in Universal?

When can we have a sample of both Basic and Advanced Learnometer report?

Can schools add or delete subjects in Learnometer?

Will the student report be sent to parent email IDs or to the school’s email ID?

Does Learnometer have recognition from any council or body?

Some schools feel Learnometer would be apt from Grade 6 onwards. In that case what needs to be done?

How many questions does the test comprise of, and does this vary as per grades? What is the duration? Does this vary grade wise?

Can the school conduct Learnometer more than once during the year cycle?

Will Learnometer reports only go to parents, or will the school management also have access to it through the Universal?

Is there some form of recognition for students who achieve high scores within the school / grade?

What does the timeline of the test and the report reflecting on Universal look like?

Few schools have declined to take up Learnometer this year (they had taken it earlier), but have accepted Universal. How to go about this?

What kind of report is received by the parent in 72 hours of taking Learnometer test?

Will the School receive a Model Question Paper and a Report before the Learnometer Test?

When will EP Lesson plans be available for download/offline access?

TestMaker

Can the management of a school control when the teachers can access XSEED TestMaker, if they wish their teachers to be able to access it only just before the exams?

What version of Word helps the teachers to download the question papers?

Product – Academy

Are we sending proficiency certificates to teachers based on their performance in post test for the follow up implementation test?

When the teachers fail to download the Certificate after the training, how can they download it later through XSEED Academy?

How can we help the school with XSEED One unsold EP books MRP as the new book pack will have revised MRP?

Can schools opt out from any one of the components that we are providing and take others. For e.g. opting out from XSEED Academy and choosing Learnometer or Universal?

In case of home delivery mode, will the parent invoice have the break up of Universal, Bookpack and Learnometer price?

Can parents reach out to XCC for resolving issues?

Commercial

At the time of book delivery, does our invoice list bookpack cost only, or also includes Learnometer and Universal costs? Also, does it include GST for every line-item?

What are the key documents to be gathered for the retention of stock (Unsold Stock ) in the school?

Whom shall we reach out for misprints of books and incorrect orders?

Are we sending invoices to schools along with the materials? Schools complain that they don’t receive invoices but only delivery challan.

Can invoices be raised separately for bookpacks and for Universal?

How do we capture vendor details in the agreement at the time of SNC?

Customer Support

Who is the internal go-to person for different kinds of issues raised by the school? Can we have a document with all contact details?

How do we know an academic feedback given by a school is addressed and how?

What is the turnaround time for XCC to concerns raised by schools/client?

How does the racetrack look like for FY23?

Can the Follow Up Trainings of Academy begin in May or June?

Can the calendar for the Follow Up Trainings be shared before the onset of the academic year?

What is XSEED Day and what help do we provide to school to plan such events? Whom shall I contact for the suggested activities?

Customer Delivery

As per policy, Home Delivery commission initiation process starts after 30 days of sale. Does the school get to track the order-placed status during these 30 days?

What can I do to to ensure that the Additional orders are delivered on time. What is the step by step process to know the stages of orders?

If you still have any questions, please click on the contact button