How can we view the previous year’s records on Universal?

The current year is displayed in the top, right corner of the Universal screen. Click on the year and choose the previous year from the drop-down menu. Ths feature is not available to newly registered schools.

Why am I not able to view the Picture of the Day even though pictures were selected and posted using the Announcement feature?

When posting a picture, the announcement type chosen should be "Picture of the day". If you select 'General', the picture will not be visible as a Picture of the Day.

How can I get the timetable fixed? (Teachers)

Only the School Admin can create a timetable. Please connect with the School Admin for timetable creation.

Why can’t the school admin or principal view the announcements posted by the teachers in the “Homework” tab?

When creating a homework announcement, teachers should choose "Homework" as the announcement type. The announcement will then appear in the "Homework" tab. If you do not choose the correct announcement type, the announcement type will, by default, be "General" and when the announcement is created, it will appear in the "All" tab.

Why can’t the school admin or principal view the announcements posted by teachers?

The View Announcement feature has been activated for the School Admin and Principal, so they should be able to view all announcements posted by teachers. You can contact XSEED Customer Care by email or phone if you experience a problem. Email: contact@xseededucation.com Phone: 1800 102 7200.

I am unable to install the XSEED Universal App on my PC using the link I received.

The Universal app is not dowloadable on a PC. Please use this link to log in using the web browser. Login: https://universal.xseededucation.com/login

Why can I not access/open/view the app, even though I am registered?

There can be multiple reasons for this – you may have a network or service provider issue. Kindly wait for some time and try again or register with your email ID instead of your cell number. If the issue persists, please write to us at contact@xseededucation.com.