How can I add or change the roles of staff or give others admin access?
Step 1 - Click on the green icon at the top, right of the Universal screen. Step 2 - Go to "Settings" – Click "Manage user " and click on…
How do I enter marks for students so that they appear on the report cards and also on the students’ academic profiles?
Please refer to this help video: https://help.xseededucation.com/knowledge-base/entering-marks/
How do I send student report cards?
The School Admin will be able to share the report with the students. This quick guide explains how to do this.
How do I edit or make changes to an existing timetable? (Admin)
Follow these steps to edit or make changes to an existing timetable. You can change the name of the subject, teacher, or whether the class is offline or online: Step…
How can I create a new timetable schedule or edit an existing timetable schedule?
Follow these steps to create a timetable schedule or template: Step 1 - Click on "Timetable" and select "Change Time Table (TT) schedule" using the left menu. Step 2 -…
How can I add teachers or give them access to Universal? (Admin)
The teachers can sign up for Universal on SuperTeacher. They can apply their User Code, which will automatically give them access to Universal. If the user is not using the…
I don’t have access to my class and/or subject information.(Teachers)
The School Admin can give access to the class and/or subject information. Please follow the steps given below from your Universal account: Step 1 - Click the green icon at…
My personal details and/or my child’s details are incorrect. (Parents)
Go to accounts.xseededucation.com/student and enter the mobile/email used to register for Universal. Your details will appear and can be edited. To change your mobile number, contact your school's administrator.
How do I create a test using the Testmaker?
Please refer the video and follow the steps.: https://youtu.be/EpL12wz1vFY
Questions are not chosen from all the Blocks selected.
This is a known issue and our development team is currently working on resolving the matter.