How can we change the year on the top right hand corner?
There is a drop down that helps select the year for which you need to add/ view/ update the data?
How can we add staff and management to the universal app? Are there codes that we need to assign?
School management and teachers can log into the Universal app using their Superteacher credentials. A separate access key is not required. The school admin can also go to 'Manage User', select the staff member and add alottments for the staff member. Kindly refer to the help video: https://help.xseededucation.com/knowledge-base/adding-removing-teachers/
How will the parents start using the XSEED Universal app?
Parents need to register by going to register.xseededucation.com or by scanning the QR code provided in the book pack. They will have to enter all the required details and link themselves with the child's school using the access key provided by the school. A step by step guide to registration is available at https://drive.google.com/file/d/1Ek7X_YG2q0Ypovy7shYFt3hW-fKiuS4j/view?usp=sharing NOTE: Parents need to register online FIRST before the mobile app will work. They can download the mobile app without having…
How can I get the admin changed on XSEED Universal?
You can contact XSEED Customer Care by phone or email. Details below: Phone : 1800 102 7200 Email - contact@xseededucation.com
How can we change the school name on the Universal App?
Check the school name in Vtiger and ensure that the same name is used on the Universal app. To change the school name, kindly write an email to contact@xseededucation.com.
How can an old Learnometer school for whom the XSEED ID is already generated, go to XSEED Universal?
Please login to https://universal.xseededucation.com/login using your old credentials. Link you existing XSEED ID with unique access key received from the school.
How can I get the timetable fixed?
Only the Admin of your school can create a time table. Please connect with the admin for time table creation.
What should I do if an error message “invalid user code” is displayed while creating the account?
Clear your cache and then try registering. If the issue persists, please write to contact@xseededucation.com
How can I change the admin of a school?
Clear the browser cache and then try to register again. If the issue persists, please write to contact@xseededucation.com
How can we mark attendance in Universal?
This function is not active on Universal yet.
