I don’t have access to my class and subject. (Teachers)
1. Click on the Bee icon on Universal. 2. Go to "View Profile" and click "Manage Allotments". 3. Click "Add new allotment". Select "Role", "Subject", "Class" and "Grades". 4. Submit…
My personal details/class information is incorrect. (Parents)
Go to accounts.xseededucation.com/student, enter the mobile/email used to register for Universal. Your details will appear and can be edited. To change your mobile number, contact your school's administrator.
I am getting the error “Invalid OTP.”
If you do not receive an OTP, wait at least a minute before requesting another one. In case you've made multiple requests, please enter the latest OTP received.
I have not received the OTP.
Please check your mobile number and country code. It is normal for the OTP to take up to a minute to arrive. If you still do not receive an OTP,…
My mobile country code is not listed.
Please click here to raise a request or write to us at contact@xseededucation.com.
I don’t have access to XSEED Universal. How do I get it?
Step 1 - If your child does not already have an XSEED ID, go to https://register.xseededucation.com/ and enter your XSEED User Code (it is mentioned on the Universal Access Card…
The definitions are not showing for all key words. Is this an error?
Definitions appear for key words only in the XSEED One version of SuperTeacher, currently available for Grades Nursery-G6. Grades 7-8 of XSEED One will be released in the next academic…
The visuals in the videos don’t always match the ones in the Content Book, especially in texts in English and Early Childhood grades. Won’t children get confused?
The video versions of English and Early Childhood texts are often done using animated characters, different style of artwork, or other visuals to assist in comprehension and make them more…
Page numbers for Content Book pages and student worksheet are not present in the PDFs on XSEED SuperTeacher. How can I easily direct students to open to the right page?
Worksheets have a number at the top left that indicates the Block and lesson number, for instance Worksheet 10.3 is for Block 10, lesson 3. The Content Book is also…
When I click on the Practice Questions button, I see Content Book pages. Where can I find the Practice Questions and their answers?
The Practice Questions can be found after the Content Book pages. Simply flip to the final page(s) of the Content Book file to see them. The answer guide is still…