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Can I use the mobile version and Web version simultaneously?

Yes! In fact, for a given lesson it can be useful to have the Teacher’s View open on your mobile device and Students’ View open on your computer simultaneously. This…
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I would like to increase the font size of the slides in Students’ View on the Web version so that it’s easier for students to read. How can I do this?

You can adjust the zoom of your browser to find the optimal size for your system/settings. In Google Chrome, this can be found by clicking on the 3 dots at…
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Can I use the Web version directly with Google Meet, Zoom, MSTeams, and other videoconferencing platforms to share my screen during an online class? What software is required?

The Web version of XSEED SuperTeacher can be shared directly over all major videoconferencing platforms. A web browser such as Chrome or Safari is the only software needed.
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Will the notes I’ve entered into lessons via My Notes in the mobile version appear in the Web version as well?

Yes, all notes entered in any version after logging in will be synced to the app and appear on any device used to open it.
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How do I change my email address in my SuperTeacher account?

You can edit and change your email address by going to profile page in the SuperTeacher app. You will find the profile on the top right corner by clicking the…
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How do I disable the access of my teacher who no longer work with our school?

Please write to us at contact@xseededucation.com from your official email address, with the mobile and license code of the teacher you want us to disable. We can help you disable…
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How do I get access to more than one grade for a subject?

"In your profile page, first select the subject, and then choose all the grades you want access to. Teachers can choose a maximum of 6 subject / grade combinations at…
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Some instructions with higher level vocabulary (e.g., “Summarize responses.”) appear in the Students’ View. Is it ok for students to view these? What should I do if students cannot understand them?

There is no harm in students seeing these instructions, and it helps them know what to expect from the teacher. We recommend teachers say things like, "OK, now let's summarize…
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Should I make separate slides to direct student attention to just one question/instruction instead of using SuperTeacher app, where multiple questions or instructions may appear on the same slide?

Making separate slides is not recommended. When teachers want to direct students attention to a certain question or content, we recommend using annotate feature of the video conferencing platform. This…
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Should I keep the screen shared all the time during the class?

We recommend turning OFF screen sharing during the student discussions so you can see students' faces as they are responding, and students can see each other. Don't forget to turn…
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