I am not able to get access to all grades and subjects in the app.

You can have access to a maximum of 6 grade/subject combinations at a given time. You can change this at your convenience to get access to any grade/subject you need to view.

I handle multiple sections in a grade. How can I swipe and mark for each section as completed?

A lesson plan can be swiped to mark as complete only once in a year. We suggest you complete the class for all your sections before swiping to mark it completed.

I have rated the lesson plan. How can I write more detailed feedback?

You can always write your feedback to us at contact@xseededucation.com.

Can I use the app without an active Internet connection?

In the current version of the app, we don't support offline usage. You will need an active internet connect to use the app. We are developing a feature to allow offline usage, which will be ready soon.

How do I stop my mobile notifications from disturbing my class?

Please put your phone on "Do Not Disturb" mode while conducting your class. This will prevent any unwanted notification, messages showing up in the screen during the screen-sharing or casting. Note: Please don't put the phone on "Airplane mode" -- this will turn off mobile data and prevent you from using the app.

I am getting the error “License code is invalid” or “License code already used.”

License codes can't be used by more than one teacher. Please check with your XSEED Leader for a valid license code. If you still get an error, please click here to raise a request or write to us at contact@xseededucation.com.