How do I change my email address in my SuperTeacher account?
You can edit and change your email address by going to profile page in the SuperTeacher app. You will find the profile on the top right corner by clicking the menu.
While opening the app, the app is stuck at the loading screen for a long time.
Please update the app to the latest version or simply uninstall and reinstall it. If you still face the same issue, please click here or write to us at contact@xseededucation.com.
After entering OTP, the app is freezing/hanging at the login screen.
Please update the app to the latest version or simply uninstall and reinstall it. If you still face the same issue, please click here or write to us at contact@xseededucation.com.
If I install the app on a new phone, will the notes and questions I added still be visible?
Yes, the notes and questions you add in the app are linked to your account (mobile number). If you login with the same mobile number on a different phone, all your notes and questions will remain intact.
I am getting the error “Invalid OTP.”
Wait at least a minute before requesting another OTP if you do not receive the first one. In case you've made multiple requests, please enter the latest received OTP.
I have not received the OTP.
Please check your mobile number and country code. It is normal for the OTP to take up to a minute to arrive. If you still aren't receiving the OTP, please click here to raise a request or write to us at contact@xseededucation.com.
My mobile country code is not listed.
Please click here to raise a request or write to us at contact@xseededucation.com.
