I’ve made a spelling mistake while adding my name. How can I correct this?
Log in to your account using your registered email or phone number. Click on the Profile icon in the bottom right corner, select "My Account" to edit your details.
I’ve made a spelling mistake while adding my child’s name. How can I correct this?
Log in to your account using your registered email or phone number. Go to your profile, select "Link Family," and view the child's profile. Select Edit button on top right corner to edit their details.
I’ve two (or more) children studying in different XSEED schools. Can I register them using same mobile number or email id?
No. Children studying in different XSEED schools must be registered under separate accounts with different email id or mobile number.
I’ve two (or more) children. I’ve registered my first child. How can I register my second child (or the next child)?
Log in to your account using your registered email or phone number. Navigate to your profile, select "Link Family," and add the details of another child.
The country code of my mobile number is not listed. What should I do?
Please write to us at contact@xseededucation.com.
How can register my child in the XSEED Parent app?
A parent can simply download the XSEED Universal app from the Play Store (for Android devices) or the App store (for iOS devices), complete the sign-up process, and begin using the app. This page provides the step-by-step process on how to download the app and log in.
From where can I access the Parent app?
Please download the app via the App Store or Google Play Store.
Can I access the Parent app from a computer?
The Parent app is exclusively available on mobile devices and cannot be accessed from a computer.
I’m not able to see the latest features or recent fixes done by the team. What should I do?
Please update the app via the App Store or Google Play Store to access the latest features.
The app keeps crashing after sometime. How can I resolve this?
For android phones - you can try to clear the storage data of the app from your phone settings. For iphones - you can try to re-install the app. Now login and you should see the difference. Your device could be an older one. Try using a higher configuration mobile. If the issue persists, please write to us at contact@xseededucation.com.
