Additional order goes through the following stages:

1. Order Creation

2. QVC

3. Commercial approval for dispatch

4. Dispatch by warehouse

5. Delivery to customer


To help additional orders quick order processing, please do the following:

a. Kindly request the school to send an email with the requirement to XSEED Customer Care on

b. Ensure the school has paid as per the agreed payment terms


The status of additional order & courier details could be checked on VTiger in the quote module. In case the order is stuck- RECs also get a daily order status email for them.


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