Additional order goes through the following stages:

1. Order Creation

2. QVC

3. Commercial approval for dispatch

4. Dispatch by warehouse

5. Delivery to customer

 

To help additional orders quick order processing, please do the following:

a. Kindly request the school to send an email with the requirement to XSEED Customer Care on contact@xseededucation.com

b. Ensure the school has paid as per the agreed payment terms

 

The status of additional order & courier details could be checked on VTiger in the quote module. In case the order is stuck- RECs also get a daily order status email for them.

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